Rookie girl group FANATICS held a live stream on September 7 with four of the members to chat with fans when an inappropriate comment could be heard in the background.

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While a member off camera gave them blankets and jackets to cover their legs, a staff member could be heard protesting that they need to show their legs. Viewers could also hear something that sounded like slapping in the background as well.

The group’s label F-ENT released an official apology statement regarding this issue. “We would like to first apologize to the members and fans regarding the serious issue of a staff members’ remarks made during the live stream on September 7.”

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They continued, “We admit fully that the staff member’s remarks were inappropriate and are fully aware of it. We will take the appropriate measures needed regarding the person responsible.”

They promised to make sure that this will never happen again and apologized once again to the fans. “We truly apologize to the fans once again and we will work hard to protect our artists.”

Below is the full apology statement.

We would like to first apologize to the members and fans regarding the serious issue of a staff members’ remarks made during the live stream on September 7. We admit fully that the staff member’s remarks were inappropriate and are fully aware of it. We will pay more attention in order to prevent such problems from happening again. We will take the appropriate measures needed regarding the person responsible.We truly apologize to the fans once again and we will work hard to protect our artists.

Fans hope that the agency will take better care of their artists and keep their promise in protecting the members.